Returns Form

At Gold River Jewellers we pride ourselves on ensuring you have a piece of jewellery that you love. It is important however to take care when purchasing a piece of jewellery as Gold River Jewellers are not required to refund or replace an item due to change of mind. In the case that you wish to return an item it must meet the requirements of the Gold River Jewellers refund, returns & exchange policy found at here.

Please fill out the Online Returns Form Application and a team member will be in contact with you. You will be notified as to whether your return has been approved or if further information is required. If the return has been approved subject to inspection, you must return it as per the 2.2 Refunding, Returning or Exchanging an Item Procedure.